Virtual Assistant (Admin)
About the Role
Administrative Assistant (Tutoring Programme)
Key Responsibilities:
• Respond to WhatsApp messages and phone calls from potential and existing clients
• Manage and respond to emails from clients and tutors in a professional and timely manner
• Draft formal letters and written communications when required
• Prepare, update, and review tutoring timetables
• Review, update, and maintain accurate client lists and records
• Provide general administrative support to ensure smooth programme operations
Requirements
Must Meet All These Requirements:
A University Student in Cape Town or in the Western Cape
Must be good in communication, have patience with customers and be willing to solve problems learner's and parent's face
Be familiar with WhatsApp Business, Instagram, Sending e-mails, Drafting letters & Timetables.
Must be available throughout the day to answer messages and calls.
A bit About the Program
We are an online tutoring business in South Africa, founded by Provincial Top Achievers across different provinces in South Africa who currently study MBChB (Medicine) at the University of Cape Town (UCT). We offer affordable online tutoring services to cater for all needs of the student. We have a variety of packages, those in group tutoring and 1-on-1 private tutoring. We tutor grades 10, 11 and 12. We currently tutor on weekends but we can tutor on weekdays depending on the needs of the student. We are committed to providing quality and affordable tutoring services. The business was founded in 2023.